BotPlexus is a platform where you can train and customize your chatbot exactly the way you want and embed it on your websites/apps in just 2 minutes, no coding skills needed. It answers customer questions, books meetings, raises support tickets, captures leads, and many more.
Free to start with 25 queries. No credit card required.
Two ways to build
Run a grounded FAQ bot, a tool using agentic bot, or both. You can switch the bot type anytime from your dashboard.
A retrieval bot that answers strictly from your uploaded documents and website. Turn on Strict Mode and it never invents an answer. When something is out of scope, it shows the fallback message you define and points to the source it used.
Everything the FAQ bot does, plus the ability to act. Hand it your entire customer care workflow: it books meetings, raises and tracks support tickets, updates your CRM, checks order status, processes routine requests, and calls your own APIs right inside the conversation. It escalates to a human only when it should.
How it works
Drop in your PDFs, docs, CSVs, or paste a URL. Any format works.
Choose a bot type, then set its personality, appearance, tone, and rules.
Copy one line of code, paste it on your website, and you are live.
Features
From knowledge ingestion to cross channel deployment, every capability you need is built in.
The agentic bot does more than reply. It opens Zendesk tickets, creates HubSpot contacts, books Calendly meetings, and calls custom webhooks mid conversation.
Deploy to your website widget, Slack workspace, and WhatsApp Business number, all from a single project.
BotPlexus reviews unanswered questions and drafts new FAQ entries for you to approve and publish in one click.
Unified contact profiles link conversations across channels, so you know when a Slack user is the same person who chatted on your website.
Invite teammates with role based permissions to manage documents, review leads, and monitor analytics together.
Official JavaScript and Python SDKs, a REST API, webhooks, and separate dev, staging, and production environments.
Live demo
A grounded answer with a cited source, just like your customers will get.
Source: returns-policy.pdf
Sign up to create your own bot
Pricing
Start free, then pick a monthly plan that refreshes your quota every month.
₹0to start
₹415/ month
Quota resets every renewal. Need unlimited queries? We've got you covered. See all 6 plans